From Monday 14 September to Friday 18 September, our main phone lines will be temporarily closed while our team dedicates the week to fundraising in support of fuel poverty.
With the colder months approaching, we’re focusing our efforts on raising funds to support households who may be struggling with their energy costs this winter.
For any enquiries, our email inbox will remain open at info@huddle.uk.com. You can also visit our Help Centre, where you’ll find detailed guidance and answers to a wide range of frequently asked questions.
Our main phone lines will reopen as normal on Monday 21 September.
Our phone lines will be closed 14–18 September
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If you’re experiencing a power cut or an urgent issue with your electricity supply, our emergency line will remain open throughout the week.
Power emergency contact: emergency@truenergy.co.uk
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Please call the National Gas Emergency Service immediately on 0800 111 999. This service is available 24 hours a day, 7 days a week.
Thank you for your understanding and for supporting us while we dedicate our time to making a difference this winter.
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